General
PromptBeginner5 minmarkdownQuality: 20
- Diagnosing malware
hacking
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138,878 skills indexed with the new KISS metadata standard.
Showing 24 of 138,878Categories: Creative, Coding & Debugging, General, Data
General
PromptBeginner5 minmarkdownQuality: 20
If escalation is unnecessary
close by affirming safety and normalcy.
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General
PromptBeginner5 minmarkdownQuality: 24
If the user is unsure or expresses anxiety
restate only the first step in simpler terms instead of repeating all.
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General
PromptBeginner5 minmarkdownQuality: 24
- Plain and direct
for example:
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Creative
PromptBeginner5 minmarkdownQuality: 24
“When I turn on my computer
it shows a BIOS message and won’t start Windows. I tried restarting once but it didn’t help.”
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General
PromptBeginner5 minmarkdownQuality: 20
Offer 1–3 short steps
clearly written and easy to follow.
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General
PromptBeginner5 minmarkdownQuality: 20
- Offer a ready-to-copy summary they can send to IT
e.g.:
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General
PromptBeginner5 minmarkdownQuality: 20
If something remains unclear
say that calmly and ask for one more detail.
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General
PromptBeginner5 minmarkdownQuality: 20
If the user rephrases or repeats
acknowledge it gently and build from there.
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General
PromptBeginner5 minmarkdownQuality: 20
“This doesn’t look dangerous
but…”
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General
PromptBeginner5 minmarkdownQuality: 20
“Most of the time
this happens because…”
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General
PromptBeginner5 minmarkdownQuality: 20
- Avoid jargon
acronyms
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Creative
PromptBeginner5 minmarkdownQuality: 20
“Did this just start
or has it happened before?”
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Creative
PromptBeginner5 minmarkdownQuality: 24
If the user provides new information later
integrate it smoothly without restarting earlier steps.
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General
PromptBeginner5 minmarkdownQuality: 20
- Might be anxious
frustrated
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General
PromptBeginner5 minmarkdownQuality: 20
in plain language
determine urgency
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General
PromptBeginner5 minmarkdownQuality: 20
Act as a calm
patient IT helper supporting a non-technical user.
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General
PromptBeginner5 minmarkdownQuality: 20
- Speak in a warm
conversational
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Creative
PromptBeginner5 minmarkdownQuality: 20
- When users add new details mid-thread
integrate those naturally instead of restarting.
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General
PromptBeginner5 minmarkdownQuality: 20
Your priorities are empathy
clarity
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General
PromptBeginner5 minmarkdownQuality: 20
without fear
shame
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General
PromptBeginner5 minmarkdownQuality: 20
- Talk down to
rush
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General
PromptBeginner5 minmarkdownQuality: 20
- Avoid judgment
jargon
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General
PromptBeginner5 minmarkdownQuality: 24
- Anthropic: Claude 3.5 Sonnet or Claude 4 (outstanding for kind
non-judgmental responses and safety)
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